Privacy Statement - 4* & 5* South America Tours, Travel & Vacations

Privacy Statement for SouthAmerica.travel &
other related websites

This confirms that SouthAmerica.travel by Universal Understanding™ has been reviewed by an independent, non-profit organization whose mission is to build users’ trust and confidence in the Internet by promoting the use of fair information practices. Because this web site wants to demonstrate its commitment to your privacy, it had agreed to disclose its information practices and has had its privacy practices reviewed for compliance. By displaying this privacy statement, this web site has agreed to notify you of:

  1. What personally identifiable information of yours or third party personally identifiable information that is collected from you through the web site
  2. The organization collecting the information
  3. How the information is used
  4. With whom the information may be shared
  5. What choices are available to you regarding collection, use and distribution of the information
  6. The kind of security procedures that are in place to protect the loss, misuse or alteration of information under Universal Understanding's control
  7. How you can correct any inaccuracies in the information.

If you have questions or concerns regarding this statement, you should first contact our Privacy Supervisor, by calling 1-800-747-4540, faxing 1-202-318-0569 or writing Privacy / Universal Understanding LLC / 322 SE Parkhill Ave / Chehalis WA 98532 / USA.

SouthAmerica.travel by Universal Understanding has created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses our information gathering and dissemination practices for http://www.SouthAmerica.travel and all related websites.

We shall never share your personally identifiable information (name, postal address, phone number, email address, etc.) with any third party. We shall never contact you without your explicit permission, except to inform you of changes or specials.

We use your IP address to help diagnose problems with our server, and to administer our Web site. Your IP address is used only for statistical purposes.

Our site's registration form encourages users to give us contact information (like their name and email address). We use customer contact information from the registration form to send the user information about our company and other travel-related news. The customer's contact information is also used to contact the visitor when necessary, for example, to deliver flight tickets. Users may opt-out of receiving future mailings.

Our site uses an order form for customers to request information, products, and services. We collect visitor's contact information (like their email address) and demographic information (like their zip code). Contact information from the order form is used to send orders and information about our company to our customers. The customer's contact information is also used to get in touch with the visitor when necessary. Financial information that is collected is used to check the users' qualifications and bill the user for products and services. Demographic and profile data is also collected at our site. We use this data to tailor our visitor's experience at our site, showing them content that we think they might be interested in, and displaying the content according to their preferences.

Links

This privacy statement only applies to the sites listed above and to all other sites operated by Universal Understanding, and not to any 3rd party sites linking to or from these sites; please read the privacy statement of each you visit before submitting any personally identifiable information (PPI).

Notification of changes

If at some point in the future, there is a change to our information usuage practices that affect your Personally Identifiable Information, we shall notify you by email of the relevant changes. Please also check this posted privacy statement for changes.

Site and Services Updates

We also send the user site and service announcement updates. Members are not able to un-subscribe from service announcements, which contain important information about the service. We communicate with the user to provide requested services and in regards to issues relating to their account via email or phone.

Sharing of information

Universal Understanding shares information including names provided by you with airlines and hotels for the purpose of ticketing and rooming. These agencies are instructed not to disclose any information to 3rd parties.

Domain Names

Please note that our website can be accessed through http://www.SouthAmerica.travel.

Information collected through our payment systems

When making tour payments and deposits, we collect some personal information, depending on how the payment is made:

Our two credit card processors, Moneris Systems and PayPal, capture credit card payment information, and provides Universal Understanding with access to address information, as well as the first and last 4 digits only of the cardholder's credit card number. This information is stored on the merchant services' secure servers only, and is used for reference only. Credit card information is never added to the users file. Address information may be added to the user's file for distribution of tour vouchers and flight tickets.

Paypal.com captures credit card and other payment information, and provides information of payment and amount only, as well as a reference number. No information of credit card numbers or address are made available. Address information may be added to the user's file for distribution of tour vouchers and flight tickets.

Paybycheck.com - online check processing - provides Universal Understanding with payee's name, telephone number and address, as well as check number and amount. No bank details are supplied. Address information may be added to the user's file for distribution of tour vouchers and flight tickets.

If you have any questions about this privacy statement, the practices of this site, or your dealings with this Web site, you can contact:

Bradley Nehring
SouthAmerica.travel Tours & Travel
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SouthAmerica.travel LLC
Tollfree (800) 747-4540
1 (360) 515-2180
Fax 1 (360) 464-4770
322 SE Parkhill Dr
Chehalis WA 98532
6am-5pm Mon-Sun
6am-3pm Sat/Sun PDT

Reisen nach SuedamerikaSouthAmerica.travel GmbH
Tel (0800) 747-4540
Tel +49 (711) 856-6972
Fax +49 (711) 856-6971
Hauptstr. 131
D-70563 Stuttgart
10am-midnight Mo-Su
South America FlightsSouth America Flights & Airpasses only
(Int'l + Airpasses)

Tollfree (800) 747-4541

Argentina Tour OperatorArgentina Tour Center

SouthAmerica.travel (Argentina)
From US/Canada (888) 206-9253
+54 (11) 5984-3827
Fax +54 (11) 4032-0002
Suipacha 530 2° Piso
C1008AAL Buenos Aires, Argentina
9am - 7pm Mo-Fr

Brazilian Tour OperatorBrazil Tour Operations

SouthAmerica.travel do Brasil
Reg: RJ.10.05.030.718/0001-44
From US/Canada (800)746-4599
Tel +55 (21) 3523-0379
Fax +55 (21) 3724-0812
Av NS Copacabana 1059 sala 605
22060-001 Copacabana
Rio de Janeiro, Brazil
8am-7pm Mo-Fr

Peru Tour OperatorPeru Tour Operations

SouthAmerica.travel del Peru
Reg: 001278
From US/Canada (888) 206-9546 +51 (1) 719-7792
Fax +51 (1) 241-4011
Jr. Elías Aguirre 141 - Of. 313
Miraflores, Lima 18, Peru
10am - 7pm Mo-Fr

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