Best service we have ever received
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Written by Jo

Written by: Jo
SouthAmerica.travel


We were delighted with all of our arrangements

Clara Tort, our South America Travel agent was fantastic from our first conversation right through to the end. 

Sometimes there was a delay in getting some answers during the planning of our trip, however, we had many months up our sleeve to plan and none of our questions/adjustments were urgent.

We traveled through Peru, Bolivia then onto Chile which included a trip to Easter Island. 100% of the travel companies, transportation drivers and guide, attractions and hotels arranged by Clara throughout Peru and Bolivia were amongst the best service we have ever received. 

We were delighted with all of our arrangements. The only improvements that I could suggest were;

1) We had only 1.5hrs up at Machu Picchu because our train ran late, there was 1.5hr or more wait in the line to board the bus up to Machu Picchu and then we had to allow this same time to get the bus back to the train in time. Would have loved to have known this ahead of time - we would have either stayed Aguas Calientes or caught an earlier train from Ollantaytambo then a later train to Cusco. Our local guide was fantastic to push us through the line at the gate for Machu Picchu, otherwise, we would have had even less time there.

2) the two hotels (Easter Island and Santiago) were away from the center of town. Our hotel in Santa Cruz more than made up for those last two hotels and all other hotels were perfectly located for us.

Despite these two small points, we managed to squeeze as much into our itinerary as physically possible which was made possible by Clara.

Thank you, Clara, and thank you Bolivia Tours for making Paul's birthday celebration extra special!

Travel dates 9 Aug to 1 Sep. Jo, Paul, Neal and Maureen.

SouthAmerica.travel

5 / 5 stars

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